Terms and Conditions
These general conditions of sale (hereinafter, "General Conditions") govern all sales of Cordini Rita by Ilaria Ricci products (hereinafter, "bags" or "Product") concluded remotely on the website www.cordinirita.com ( hereinafter, the "Site").
The distance selling service governed by the General Conditions is reserved exclusively for consumers (hereinafter, "Customers" or "Customer"); 'consumers' means natural persons, over the age of 18, who act for purposes unrelated to their commercial, entrepreneurial, craft or professional activity.
The language used for the conclusion of sales contracts through this site is ENGLISH.
Customers are required to carefully read the General Conditions, available on the Site.. Cordini Rita by Ilaria Ricci will send a copy of the General Conditions to the Customer.The contracts concluded with customers will be archived for the period foreseen by current legislation.
The seller is Ricci Ilaria, with registered office in Fraz. Colombarone 6, 27047 Volpara (PV), Italy, VAT number no. IT02575710187, cf. RCCLRI91S52G388W, registered in the Pavia business register.
The information relating to the Products, together with the Product codes and their price and their availability, are available on the Site. The waiting times entered on the site are indicative, following the order Cordini Rita by Ilaria Ricci will send a message containing the real waiting and shipping times for the chosen bag.
The Customer may insert a maximum of four pieces per single Product in the order proposal.
The Site reports the essential characteristics and the price of each Product. The information on the Site does not constitute an offer by Cordini Rita by Ilaria Ricci.
Cordini Rita by Ilaria Ricci is in no case responsible for any errors resulting from the failure of the Customer's connection.
To make the purchase of a Product, the Customer must insert the selected Product in the "Cart" by clicking on the appropriate button, fill in the order proposal, select the payment method, accept the General Conditions and send the order proposal to Cordini Rita by Ilaria Ricci through the Site. The transmission of the order proposal constitutes a purchase proposal relating to the selected Product, governed by these General Conditions. The transmission of the order proposal by the Customer implies the obligation to pay the price of the Product, or of the Products, ordered.
The prices published on the site, the payments and the invoices of the orders are indicated in EURO or American Dollar, British Pound and Australian Dollar. Payments by credit card and Paypal account are made through the secure Paypal circuit. For payment by bank transfer, the shipment will be made immediately after the payment has been credited to our bank account.
The debit of the transactions on the Customer's credit card will be made only after:
- the credit card details have been verified;
- the authorization to debit the credit card company used by the customer has been received.
Payments can also be made by bank transfer. All costs and expenses (including any bank commissions) associated with the bank transfer remain the responsibility of the customer.
In the event that, for any reason, within 10 (ten) working days from the date of the order, it is not possible to debit the credit card from the amounts due by the Customer (or, in the case of bank transfer, the funds are not available on the seller's bank account), it will not be possible to execute the contract and the order is considered canceled.
For shipping and timing costs please see the Shipping Page.
Return of goods
Free return within 30 days of receipt of the product by sending an email to firstname.lastname@example.org or by calling +393396491240 (also whatsapp).
Cordini Rita's bags have two (2) year warranty on production defects, but we are not liable for damage caused by incorrect use of the product. The repair of production defects is absolutely free and shipping costs are included.
Right of withdrawal
The Customer has the right to withdraw from the contract, without specifying the reason, within 14 (fourteen) days from the date on which the Customer (or his authorized representative to receive the Product) enters materially in possession of the Product itself. Cordini Rita by Ilaria Ricci grants its customers the return within 30 days from the delivery date. To exercise the right of withdrawal, the Customer must send an e-mail. This communication must contain: indication of the Product for which the Customer wishes to exercise the right of withdrawal; order number and IBAN code on which the refund must be made. In addition, the address to which our courier can come to collect the package. Return costs are free. The communication must be sent to the following address: email@example.com
The Customer is responsible for any decrease in the value of the Product. The Customer is required not to remove any labels applied to the Product. Furthermore, if the product returned by the customer arrives to us dirty, damaged, with signs of use, we will not be able to refund the amount of the return.
The returned product must return to us intact, clean, unused and with all the labels, bags and other accessories present at the time of purchase.
Cordini Rita by Ilaria Ricci will refund the sums paid by the Customer in full, no later than 14 (fourteen) days from the date on which Cordini Rita by Ilaria Ricci received the returned product and verified its integrity.
Defects of conformity
In the exceptional case that a Product sold by Cordini Rita by Ilaria Ricci should present a production defect the Customer have to immediately contact the online assistance, by e-mail, at the addresse indicated below:
In case of production defects the customer has the right to obtain:
- the restoration of conformity of the goods by repair or replacement
- a reduction of the price if the customer decide to use the product
- the retun of the money after the return to us of the product.
Guarantee of authenticity and intellectual property rights
Cordini Rita by Ilaria Ricci guarantees the authenticity of all the Products purchased on the Site. The "Cordini Rita by Ilaria Ricci" brand products are made with Italian materials, are packaged by Italian craftsmen, and are 100% MADE IN ITALY. In the case of small collections made with non-Italian materials, it will be explicitly specified and indicated.
The "Cordini Rita by Ilaria Ricci" brand, as well as all the figurative and non-figurative marks and service marks, present on the Products, on the relative accessories and / or packaging, of the shape marks, which are subject to registration or less, as well as all illustrations, images and logos protected by copyright, and, more generally, all intellectual property rights relating to the Products are and remain the exclusive property of Ricci Ilaria.
Applicable law and jurisdiction
These General Conditions and, consequently, the contracts concluded with Customers, are governed by Italian law and must be interpreted on the basis of it. Any dispute arising from the interpretation, validity and / or execution of these General Conditions will be devolved to the jurisdiction of the judge of the place of residence of the company.
You can contact us for more info by email, by phone or whatsapp or by sending a letter:
Fraz. Colombarone 6
27047 Volpara (PV)
tel. +39339/6491240 (whatsapp)